|ALATAS’ SERVICE||FIELD SERVICE|
|LOCATION||EMEA /TURKEY/ HATAY, İSKENDERUN|
The Alatas Turkey specialists visited the ship to inspect the personnel elevator. First, the professionals found the problem, which was that the elevator wasn’t operating. After the inverter was fixed and put into service, they conducted the elevator function tests.
The Alatas Turkey technicians attended to the vessel to detect and repair the malfunctions in the personnel elevator.
The elevator wasn’t operating, according to the Alatas Turkey specialists who found the issues. The experts started working after performing the necessary electrical and mechanical inspections.
• The first problem that the Alatas Turkey experts found was that the elevator wasn’t operating. issues with the inverter were found after electrical and mechanical inspections. It was said in the prior report that any more problems will be investigated after the inverter was locked down. Following the inverter’s repair and operation, the specialists tested the elevator’s functionality. A faulty parameter value was observed. The technicians requested to reset to factory default settings.
• However, as the manufacturer is the only party with access privileges to the software interface, it is impossible to include new software or driver membranes. The wall, therefore, did not perform as intended. The settings and software gun need to be changed, as well as the software interface. Information about software and parameters is not included in manuals or ship electricals. The client was advised to ask the manufacturer for this information.