|ALATAS’ SERVICE||FIELD SERVICE|
|LOCATION||EMEA / BULGARI / VARNA|
|BRAND||MacGREGOR-GL 4025/3628/2528-2 MacGregor – GL 4025/3628/2528-2|
Alatas Turkey specialists initially evaluated the control system and discovered that the hoisting-up action came about when luffing down with the joystick. Right after the inspections, the technicians provided estimates for hoisting and software updates. On the MPC board, they discovered a CT2 problem. The specialists then advised supplying four MPC cards with current software and diagnosing the system.
The client called Alatas Turkey for Crane troubleshooting, company technicians immediately traveled to Bulgari and attended to the vessel to identify and resolve the issues.
The professionals started working as soon as they arrived. They inspected the control system. They performed observations and detections, and the technicians provided suggestions based on the outcomes of the inspections.
- Alatas Turkey experts initially evaluated the control system after arriving in Bulgari, Varna, and discovered that the hoisting-up action was made when luffing down with the joystick. While luffing down, the technicians saw that the hoisting may be making an automatic bend to keep the cargo on the hook from dropping. This feature has become available in the crane software’s latest version. The experts suspected that this was due to a software upgrade for MacGregor’s new version.
- The technicians then discovered a CT2 issue on the MPC board. They investigated using the manual and found that CT2 failure number 28 was caused by incorrect parameter loading. The Alatas Turkey specialists advised delivering four MPC cards with current software and debugging the system.